Common Questions
Frequently asked questions and quick solutions
How do I create a new waiver template?
Navigate to Templates in your dashboard and click "Create New Template". Use our visual editor to design your waiver form.
Are digital signatures legally binding in Australia?
Yes, Rock Solid Waivers complies with the Electronic Transactions Act 1999, making digital signatures legally equivalent to handwritten ones.
How do I export waiver data?
Go to Waivers > Export in your dashboard. You can export as PDF, CSV, or JSON formats with custom date ranges and filters.
Can participants sign waivers offline?
Yes, our PWA (Progressive Web App) supports offline signing. Data syncs automatically when connection is restored.
Contact Information
Get in touch with our support team
What to include in your email:
- • Detailed description of the issue
- • Steps to reproduce the problem
- • Screenshots or error messages
- • Your organization name (if applicable)
- • Browser and device information