Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2025

Our Commitment to Privacy

Rock Solid Waivers, owned and operated by GREGORY VENTURES PTY LTD (ACN 694 745 858, ABN 71 694 745 858), is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data in accordance with Australian privacy laws and the Electronic Transactions Act 1999.

Information We Collect

Personal Information

Name, email address, and phone number
Digital signatures and waiver form responses
Emergency contact information (when provided)
Date of birth (when required for age verification)
Address information (when required)

Technical Information

IP address and device information
Browser type and version
Session data and usage analytics
Signature capture metadata (device type, timestamp)
Geographic location (general region only)

Organization Information

Business name and contact details
User account information and permissions
Payment and subscription information
Custom branding and configuration settings

How We Use Your Information

Primary Purposes

Processing and storing digital waiver signatures
Maintaining legal compliance and audit trails
Providing customer support and technical assistance
Generating compliance reports and certificates
Facilitating secure document storage and retrieval

Secondary Purposes

Improving platform functionality and user experience
Analyzing usage patterns for feature development
Communicating product updates and security notifications
Preventing fraud and ensuring platform security

Data Protection & Security

Security Measures

End-to-end encryption for all data transmission
Encrypted storage of sensitive information
Regular security audits and vulnerability assessments
Access controls and user authentication
Secure backup and disaster recovery procedures

Data Storage

Core waiver and platform records stored within Australian data centers
Limited personal information may be processed overseas by trusted providers for payments, email delivery, and support services
Regular automated backups with encryption
Data retention periods in accordance with legal requirements

Data Sharing & Disclosure

We Do Not Share Personal Data Except:

With your explicit consent
When required by Australian law or legal process
To protect our rights, property, or safety
With trusted service providers under privacy and security obligations, including payment processing and email delivery providers
In case of business transfer (with prior notification)

Note: We will never sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Your Rights & Choices

Under Australian Privacy Laws, You Have the Right To:

Access your personal information we hold
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt-out of non-essential communications
Lodge a complaint about our privacy practices
Request a copy of your data in a portable format

Important Limitations

Signed waivers may need to be retained for legal compliance
Some data deletion requests may be limited by Australian electronic transaction laws
Audit trail information may be preserved for regulatory purposes

Privacy Questions or Concerns?

If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact our Privacy Officer:

Operator: GREGORY VENTURES PTY LTD

ACN: 694 745 858

ABN: 71 694 745 858

Email: [email protected]

Mail: Privacy Officer, Brisbane, QLD, Australia

Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through our platform. The "Last updated" date at the top of this policy indicates when the most recent changes were made.

Australian Privacy Compliant

This privacy policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 and the Electronic Transactions Act 1999.

Our Commitment to Privacy